Before using employee
self service, HR professionals are spend more time in organize the information
and data of employees on the paper. But, advanced of internet and technology
produced Web-based employee self-service acts as a web-based application that
contains information of employees to access HR services regarding to their
employment. Employees can update their personal data especially critical
information such as their address and emergency contacts, they can view their current
and previous wages or payroll information with the benefits, access to request
leave, view vacancy internal job posting and apply to attend training. Internet
and advance in browser technology influence the development of employee
self-service in each of the organization. But not each of the organization have
employee self-service because the employer need to be consider the size of the
company. Employee self-service is suitable for the organization that has almost
200 numbers of employees due to costs and difficulty of implementation and
maintenance.
HR departments can
reduced their workload and cut time on administrative tasks because empolyees
can access their own information without assisst from HR professionals. HR departments will
work more flexible and efficient manage personal and global information of
employee via the web. So, they are more
proactive and play strategic role in organization Data of each empolyees are
more accurate and also can increases the reability of the data and productivity
of HR departments. There are several advantages used web-based employee self
service to the organization:
a)
can reduce time dealing with HR departments
b)
provide better quality information and data on the system or
web browser
c)
increases management information because of data protection
d)
employees gain more knowledge sharing and collaborative
working across other departments or boundaries
e)
employees can access information of portals in everywhere and
everytime because they used employees self-service in laptop or desktop
computers, tablets and also smart phone or mobile devices.
f)
More sophisticated and informed decision-making
g)
Cut the cost and burden of HR administration
h)
Reduced manual data errors and increases the accuracy of HR
information and data
i)
Improve the satisfaction of employees during access
Even though, there are many advantages used employee self-service but it
also have several disadvantages to employees and HR departments when using this
web browser which is:
a)
Changed in corporate culture
b)
Need staff resources to implement, administer and maintain
c)
Data protection may be breaches by hacker or identity theft
d)
Required new interfaces in terms of HR, payroll and others
BIBLIOGRAPHY
Peter Reilly, T. W. (2003). How to Get Best Value from HR
. England: Gower Publishing Limited.
Tatnall, A. (2004). The New Gateways to Internet
Information and Services. United States: Idea Group Publishing .
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