Nowadays, the employees are trying to
gain more knowledge and skills in order to compete with other employees and for
their self-development. They are more motivated to learn new things to improve
their learning in certain areas or skills. In 21st century is
influenced the ways and learning styles of the employees. This is because of
rapid changing in technologies and high demand on workforce training.
Definition
of web-based employee learning is any learning facilitated via Internet such as
by using intranets, satellite broadcasts, audio and video conferencing,
Internet conferencing, chat rooms, e-bulletin board, webcasts and
computer-based instruction. It also related with terms “online learning” and
“e-learning”. For example, in UTM, students can “log in” to “e-learning UTM”
for download the lecturer notes, to know updated information or data from the
lecturer, send their assignment or quizzes and other. Characteristic of web-based
employee learning is lack of interaction or existence between trainer and
instructor with learner because they are not being monitored directly by the
trainer and learn something by their own compare with face-to-face learning.
There
are several advantages of web-based learning to the employees compare to
face-to-face learning. Firstly, employees can access the learning content via
internet at anywhere and anytime of day or night. It will give opportunity to
the employees who those that cannot take time off from their jobs to attend the
training programs. So, they can access and learn the courses after finish their
tasks. It also helps employees to who those have transportation barriers. They
just can access it from everywhere where there is have Internet access.
Secondly, web-based
learning can be self-paced and employees can match the course that meets their
needs. This is because everybody has their own learning styles. For an example,
Toshiba used web-based learning on sales training programs for their sales
representatives. Organization also can cut their costs in terms of travel costs
or transportation costs in order to send large number of employees to attend
the training programs.
But, the web-based
learning still has some of challenges that is difficult to implement web-based
learning to those who are low computer literacy and lack access to the
Internet. Other than that, “social loafing” is produced because learners feel
not being observed without has personal contact with trainers, instructors or
peers. The learners also have lack of two way communication with the trainer
because learning is just via the Internet or computer network.
(404 words)
BIBLIOGRAPHY
Paulsen, M. F. (2002, July). Onlinde
Education System: Discussion and Definition of Terms. NKI Distance Education.
Vinz Koller, S. H. (n.d.).
Technology-Based Learning Strategies . Social Policy Research Associates.
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